Help center
Adjust your Candy AI replies and chat settings
Use chat instructions for tone and detail, image controls for media, and a persona for the role you play. Mode changes have their own effects; review the permanent Roleplay Mode switch before applying it.
In this article
Turn the chat image mode off or on
Open Ask in a supported Premium chat and use Image Generation Toggle. With it off, image-request suggestions disappear and that mode cannot generate images; turn it back on to restore those requests.
Expect this choice to carry across sessions rather than reset each time you return. Voice, video and private-content actions keep their own access requirements and costs, regardless of this image setting.
Stop supported proactive media from the chat controls
If your character supports proactive media in Realistic chat mode, open the controls beside the gift icon. Turn the relevant green toggle gray to disable proactive pictures, voice notes or videos.
Check the controls in the conversation you have open; proactive media is not available on every profile. The Realistic chat-mode label is separate from the Realistic appearance choice in character creation.
Review a permanent Roleplay Mode change
For a custom character that supports the switch, open the upper-right three-dot menu and choose Switch to Roleplay Mode. Review the confirmation carefully: this change is permanent for that character.
For a tone adjustment alone, tell the character how you want it to reply or edit its setup where supported. Use only the controls available in that chat; do not assume a universal intensity slider exists.
Set context for your side of the conversation
Create or activate a supported user persona in profile settings when you want to provide context about your own role. It describes your side of the exchange, not the companion's character definition.
Use the biography, relationship and intimacy fields available with Premium Plus only for details you want included in that role. Leave out confidential information you would not otherwise submit to a service.
Ask for longer replies without losing your turn
Tell the character what extra detail would help: more dialogue, a clearer description of the setting or an explanation of its choice. Give one instruction at a time so you can see whether the next response follows it.
Continue with two short paragraphs: describe what your character notices, then give their reply in dialogue. Leave my character's actions and next line for me to write.
A requested length is guidance, not a fixed output limit. If an answer still ends too soon, ask it to continue the unfinished point or regenerate an off-target reply where that control is available. More words in one reply do not mean a larger memory allowance.
Questions and answers
Will disabling image requests prevent all token spending?
It only disables the supported chat's image mode. Calls, video, packs and other token-funded actions remain governed by their own controls.
Is Switch to Roleplay Mode a temporary setting?
For the supported custom-character switch, the change is permanent. Read its confirmation before proceeding; it is not simply a temporary adjustment to tone.
Whose role does a user persona describe?
The persona supplies context about you in the interaction. It does not replace or redefine the companion you are talking to.
How can I ask Candy AI for longer responses?
Name the detail you want in your next message and leave your own turn open. For example, request a description followed by the character's spoken answer. You can ask for a continuation if needed; a prompt does not guarantee an exact word count.